A Study of Organizational Citizenship Behaviour (OCB) and Its Dimensions: A Literature Review
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Date
2014-05-08T09:01:44Z
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Abstract
Organizational Citizenship Behaviour (OCB) has been explored and researched by
scholars for more than twenty five years and it continues to be an area of interest for scholars.
OCB refers to the voluntary behaviour/s exhibited by the employees while in the
organization, as good citizens of the organization. This paper is an effort to understand the
meaning, nature and scope of OCB and the paper also attempts to study the various
dimensions of OCB. There is a detailed discussion on the five dimensions of OCB given by
Organ (1988) and the paper also makes reference to other dimensions of OCB given by
various scholars from time to time.
Description
International Research Journal of Business and Management – IRJBM
Keywords
Organizational Citizenship Behaviour, extra role behaviour, altruism, conscientiousness, sportsmanship, courtesy, civic virtue